Legal

Refund & Cancellation

Draft template — confirm your actual cancellation windows and percentages before publishing.

1. Cancellation Policy

Cancelled	Refund
[15+ days before check-in]	[90% refund]
[7–14 days before check-in]	[50% refund]
[Less than 7 days]	[Non-refundable]

2. Rescheduling

Guests may request to reschedule a confirmed booking to a new date, subject to availability, up to[X days] before the original check-in date, at no additional charge.

3. No-Shows

Bookings not honoured without prior notice are treated as a full-stay cancellation and are non-refundable.

4. Early Departure

No refund is issued for early check-out or unused nights once a stay has begun.

5. Jeep & Add-On Experiences

Jeep experiences and other paid add-ons cancelled at least [24 hours] in advance are fully refundable; cancellations after this window, or cancellations due to weather at short notice, are handled on a case-by-case basis.

6. How Refunds Are Processed

Approved refunds are issued to the original mode of payment within[7–10 business days]. To request a cancellation, please write to[email address] or message us on WhatsApp at[WhatsApp number].

Last updated: [date]