Privacy Policy

1. Introduction

Greensoul Ecostay ("we", "us", "our"), operated in partnership with [booking partner name], respects the privacy of every guest who visits this website or books a stay with us. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Contact details you provide when making an enquiry or booking — name, phone number, email address.
• Stay details — preferred dates, number of guests, room preference, and any special requests.
• Communications sent to us via phone, WhatsApp, email, or this website's contact form.

3. How We Use Your Information

We use your information to confirm bookings, communicate about your stay, respond to enquiries, and, where you've agreed, to share occasional updates or offers. We do not sell your personal information to third parties.

4. Data Sharing

Information may be shared with [payment gateway / booking partner name] solely to process bookings and payments, and with staff at Greensoul Ecostay as needed to prepare for your stay.

5. Data Retention

We retain booking and enquiry information for [retention period, e.g. 24 months]after your stay, or as required by applicable law.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by writing to[email address].

7. Contact

Questions about this policy can be directed to[registered business name / address] at[email address] or[phone number].

Last updated: [date]